![]() ![]() Still, some taxpayers have told CBS that they've already received their 2019 tax refunds, didn't use tax refund loan anticipation service and are still having trouble getting information from the site. Taxpayers who recently filed their 2019 taxes may encounter the "Payment status not available" message from the IRS website because the tax agency is still processing their tax returns.H&R Block said the IRS has "created confusion by not always using clients' final destination bank account information for stimulus payments." It added that it is working with the IRS to get the payments sent directly to its clients. This is true regardless of whether a customer chose to receive their refund on a debit card, selected refund transfer or other services." "The bank account information for TurboTax filers is transmitted to the IRS as a part of the tax return," the company said in a statement to CBS MoneyWatch. "The IRS has the appropriate banking information for all TurboTax filers, which can be used by them to distribute stimulus payments. But that means the IRS may not have the taxpayers' bank information.Ĭonsumers who used a tax prep service and relied on a tax refund anticipation loan should enter their bank account information into the IRS " Get My Payment" site, according to the Treasury Department. Choose 1 for lost, stolen, or cards never received, then choose 2, enter SS if prompted and continue following the instructions. These loans are basically advances on a tax refund that you expect from the IRS but which are provided by the tax prep services, which sometimes use credit cards, like H&R Block's Emerald Prepaid MasterCard, to provide the loan to consumers. Call (888) 285-4169 There is a Help link in the top corner of the web site for the card: LOST CARD Ignore the prompt asking for your card number. You can instantly access your Refund Advance with a virtual debit card and your physical Credit Karma Visa® Debit Card should arrive in 7-14 days. The issue is tied to how tax refund anticipation loans work. Learn about the latest tax news and year-round tips to maximize your refund. EVERY DETAIL REVIEWED CompleteCheck provides a thorough. ![]() That's because the IRS doesn't have direct deposit information for those taxpayers, the Treasury spokeswoman says. TurboTax finds every deduction and credit you qualify for to get you the biggest possible refund. ![]() One culprit could be whether they filed through tax prep services such as H&R Block or TurboTax and received tax refund anticipation loans, according to a U.S. About 80 million taxpayers are slated to receive stimulus checks this week, but some Americans are expressing frustration because the checks haven't landed in their accounts. Social media is flooded with unhappy customers asking TurboTax why they were billed for the fee, which appears to have risen from 29.95 to 39.99 in recent years. ![]()
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